PRIVACY POLICY
This privacy policy sets out how Solace Forest uses and protects any information that you provide when you use this website, and governs the privacy of its users who choose to use it. This website complies with the DPA (Data Protection Act 1998) and complies with the GDPR (General Data Protection Regulation), which came into effect from 25 May 2018.
Solacec Forest is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Solace Forest may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 1st October 2019.
What is collected :
name, email address & contact number - If you supply them
In using this website your IP address, location and pages accessed may be recorded
other information relevant to your inquiry or booking
How that information is used :
If you provide your name, email or contact details they may be used to contact you regarding product or service, and to follow up on your progress. You will not be added to any other marketing lists
Security :
We are committed to ensuring your information is secure. In order to prevent unauthorised access or disclosure, we have put in place safeguards and secured the information we collect.
Data Retention :
Solace Forest will retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For tax purposes the Irish law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
You have the right to request a copy of the information I hold about you. If you would like a copy of the personal information I hold, please contact me.
How we use Cookies :
A cookie is a small file which is placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for internal statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
You can alter your cookie preferences at any time through your web browser.
Link to other Websites :
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Payment :
We do not store credit card details nor do we share customer details with any 3rd parties. Our refund policy is outlined in the Terms and Conditions of your purchase.
Download & Media Files :
Any downloadable documents, files or media made available via this website or email, are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti-virus software or similar applications.
Email Marketing :
Email marketing campaigns are currently used by Solace Forest. Please be aware that emails may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include (but not be limited to); the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
Social Media Platforms :
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.